Help Center Article List

You can now purchase Showpo gift cards!

Showpo gift cards are digital and available to purchase via our website. Once you have selected your gift card amount and checked out, a unique code will be generated and emailed ready for use. 

Gift cards can be intended for personal use or be gifted to a selected recipient of your choice. 

How long do you have to spend the Gift Card?

Our Showpo Gift Cards are valid for up to 3 years!

Can I gift a Showpo Gift Card?

After purchase, we'll email the buyer all the information. From there the buyer can forward on the email to the recipient. 

Do I have to spend the Gift Card all in one go?

No, gift cards will remain valid until there are no remaining funds or have expired.

Can I refund my Gift Card?

Sadly, once a gift card is purchased they are unable to be refunded. 

How do I use my Gift Card?

Using your Showpo gift card is super simple! Once at check out, enter your unique gift card code into the gift card section and your amount will be applied. Don’t forget to check any junk and spam folders. Sometimes important emails can end up there!

Can I use Afterpay to purchase a Gift Card?
Absolutely, simply select Afterpay as your payment method at check out and you are good to go. 

Can I transfer my Gift Card amount to someone else?

Sadly, not. Your gift card code is unique to you. We recommend protecting it just like a password. 

What happens if I want to make a return but have paid with a Gift Card?

Providing you are within our returns policy we will be able to refund you via store credit. 

What if I’ve lost my Gift Card code?

Simply reach out to one of our Customer Happiness Officers and we’ll be able to help you from there.

If you're an Australian customer, we do accept 'HER' gift cards from the 'The Card Network. To use these on our website simply:

1. Visit the HER website here, and select Showpo as a retailer. 
2. This will then generate a code to use on our website
3. Input the code at checkout to pay for your order

For more information on these cards and where to purchase them, please visit 'The Card Network' website here. 

Have another gift card, or need further information? You can reach out to our Customer Happiness team via live chat or email below and we'll happily help you out.